Oct
7
Connecting Knowledge, Learning, & Innovation to improve business performance
Filed Under KM World and Intranets 2008 | 2 Comments
One of my favourite sessions was on “Connecting Knowledge, Learning, & Innovation to improve business performance” presented by Tracy Conn and Janine Valvoda. Tracy is the Assistant Vice President and Janine is the Chief Culture Officer at the Federal Reserve Bank of Cleveland.
A lot like our organization, their organization is conservative, has a strong knowledge base and is expecting retirements. Read more
Oct
6
Chose your KM birthday party
Filed Under KM World and Intranets 2008 | 1 Comment
I’ve been sitting on this one for quite some time now and, before the spark dies out completely, I want to draw your attention to Dave Snowden’s closing keynote speech at KMW08.
I invite everyone to download a podcast of Snowden’s speech and try giving it a listen starting about 22 minutes and 20 seconds into the recording. Its at this point in his presentation that Snowden provides a fascinating analogy to describe chaotic, ordered, and complex adaptive systems. Read more
Sep
26
Why do we need KM anyway?
Filed Under KM World and Intranets 2008 | 1 Comment
And how do you do it? Steve Trautman, author of “Teach what you know” makes a pretty good case for KM and he argues that all you need is an Excel Spreadsheet and a Word Document.
In some organizations, 50% of the workforce will be will be retiring in the next 10 years. That means that we don’t have a lot of time to bring new employees up to the caliber of expertise that our more knowledgeable colleagues posses. Read more
Sep
26
KM World…
Filed Under KM World and Intranets 2008 | 2 Comments
Yes, this will be my first blog ever… (I need to catch up to all that emerging 2.0 technologies!)
My main objectives coming here were to see what others are doing, gain some insight into the emerging trends and bring back some best-practices which may be applicable in our business environment. Were my objectives met? Certainly.
I participated from beginning to end, and beyond. There were four different themes each day with a choice of 60 sessions. I attended 15 sessions and four keynote presentations. I found that all of the sessions were too short, 45 min each, which did not allow a lot of room for questions, a very valuable part of a session. All conferences had the same approach: a power-point presentation. I would have liked to see some diversity such as a discussion panel. Luckily there was a lot of opportunities to encourage networking.
Out of the 15 sessions attended, I particularly liked “Connecting Knowledge, Learning and Innovation” by the Federal Reserve Bank; “Integrating Knowledge and Business Processes” by the World Bank and “Transferring Knowledge Isn’t just for Nice People” by Steve Trautman. There were a few nuggets from other presentations as well.
I will provide more details in my next blog about the sessions attended. I did not forget your question Kyle. But overall, I was quite impressed by the progress of the Federal Reserve Bank. Stay tuned…
Catherine
Sep
24
It’s about people! That’s not a revolutionary statement, but it’s one that needs to be re-enforced as knowledge management re-aligns itself once again within the digital age. Knowledge resides within individuals and at times, looking at our org charts, we can’t see the trees through the forest.
Numerous presentations at KMW08 focus on techniques that promote knowledge sharing by giving individuals an opportunity to make their mark in an organization’s knowledge, information, and document repositories. Yves Noble, from Capgemini, had a simple solution for his organization, “Copy what works on the internet”. Rather than investing in software, he and his team put the focus on investing in people. Using a mix of open source tools like Drupal, Mediawiki, phpBB and a dash of Google Search Appliance, in a year and a half, Yves successfully created an intranet where 27,000 active users connect, belong, share, and collaborate.
Read more
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