What Information Mode are you in Today?
Posted by Peter Zakrzewski in Enterprise Content Management (ECM) on January 4th, 2010
In any given day, we interact with information in a variety of different ways or modes. Take a moment to think about the ways you’ve interacted with information and then click on each image below to find out which information mode or combination of modes you might be in today.
What do Enterprise Content Managers and Environmentalists have in common?
Posted by Peter Zakrzewski in Enterprise Content Management (ECM) on December 29th, 2009
Recently, my colleagues and I have embarked on the expansive and at times mystical journey of Enterprise Content Management (ECM). “What is ECM?”, you may ask. ECM is about creating a work environment (technology, processes, and practices) that ensures all content within an organization completes a full life cycle from creation, storage and use, to archiving or deletion.
Organizations tend to be very passive when it comes to their information assets, which are usually created without a lot of forethought of what happens to them after they have served their immediate purpose. Content gets stored on shared drives, in email boxes, and servers, where stuff piles up almost indefinitely creating landfills that no one wants to sift through, putting unnecessary strains on people and systems. The enterprise content management approach has been offered as a solution to this problem.
What makes Wikipedia Successful
Posted by Peter Zakrzewski in Social Media on March 9th, 2009
Regardless of how you feel about the quality or accuracy of the content that’s being developed on Wikipedia, as a collaborative initiative using a social medium it has been very successful. Even despite some of its more recent setbacks, you can’t argue that it’s brought together a multitude of individuals with very diverse backgrounds and expertise and allowed for the creation of a product that has become, for many, a first stop on their journey to learn something new. (If that’s their only stop then they’re not doing in-depth research, but then the same could be said for any other information resource.)
As I listen in on Wiki conversations and hear people present their arguments of why Wikis are a great way to get people to share, collaborate, and create good content, the first statements usually sound something like, “Well…its great because on a Wiki when somebody puts up inaccurate information or tries to vandalize the site, anyone else can easily go in and correct the error. “And that’s where the conversation usually stops because that’s usually enough to get a Wiki installed.
So what happens next? The Wiki gets installed overnight, they open it up to everyone, and after a little while they wonder why people aren’t using it or why the people who are using it are still creating really crappy content. Read the rest of this entry »
Knowledge and Information: Children in the classroom
Posted by Peter Zakrzewski in Organizational Learning on February 11th, 2009
Whenever somebody asks about my previous work experience and my educational background, I can’t help but mention that at some point in my life I was an aspiring teacher. Summer camps, volunteering in elementary school classrooms, and even pursuing a Bachelor’s degree in education.
My colleague asked once, “How do you think those experiences influence the work that you’re doing now?” I answered bluntly, “I have no idea”.
Or at least I didn’t, until recently. Read the rest of this entry »
Connecting Knowledge, Learning, & Innovation to improve business performance
Posted by Catherine Shaw in KM World and Intranets 2008 on October 7th, 2008
One of my favourite sessions was on “Connecting Knowledge, Learning, & Innovation to improve business performance” presented by Tracy Conn and Janine Valvoda. Tracy is the Assistant Vice President and Janine is the Chief Culture Officer at the Federal Reserve Bank of Cleveland.
A lot like our organization, their organization is conservative, has a strong knowledge base and is expecting retirements. Read the rest of this entry »
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