Oct

7

Connecting Knowledge, Learning, & Innovation to improve business performance

Filed Under KM World and Intranets 2008 | 2 Comments

One of my favourite sessions was on “Connecting Knowledge, Learning, & Innovation to improve business performance” presented by Tracy Conn and Janine Valvoda. Tracy is the Assistant Vice President and Janine is the Chief Culture Officer at the Federal Reserve Bank of Cleveland. 

A lot like our organization, their organization is conservative, has a strong knowledge base and is expecting retirements. Read more

Sep

24

It’s NOT all about the Pentiums

Filed Under KM World and Intranets 2008 | 5 Comments

It’s about people! That’s not a revolutionary statement, but it’s one that needs to be re-enforced as knowledge management re-aligns itself once again within the digital age. Knowledge resides within individuals and at times, looking at our org charts, we can’t see the trees through the forest.

Numerous presentations at KMW08 focus on techniques that promote knowledge sharing by giving individuals an opportunity to make their mark in an organization’s knowledge, information, and document repositories. Yves Noble, from Capgemini, had a simple solution for his organization, “Copy what works on the internet”. Rather than investing in software, he and his team put the focus on investing in people. Using a mix of open source tools like Drupal, Mediawiki, phpBB and a dash of Google Search Appliance, in a year and a half, Yves successfully created an intranet where 27,000 active users connect, belong, share, and collaborate.
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