Posts Tagged knowledge management

What do Enterprise Content Managers and Environmentalists have in common?

Recently, my colleagues and I have embarked on the expansive and at times mystical journey of Enterprise Content Management (ECM). “What is ECM?”, you may ask. ECM is about creating a work environment (technology, processes, and practices) that ensures all content within an organization completes a full life cycle from creation, storage and use, to archiving or deletion.

Organizations tend to be very passive when it comes to their information assets, which are usually created without a lot of forethought of what happens to them after they have served their immediate purpose. Content gets stored on shared drives, in email boxes, and servers, where stuff piles up almost indefinitely creating landfills that no one wants to sift through, putting unnecessary strains on people and systems. The enterprise content management approach has been offered as a solution to this problem.

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Knowledge and Information: Children in the classroom

Whenever somebody asks about my previous work experience and my educational background, I can’t help but mention that at some point in my life I was an aspiring teacher.  Summer camps, volunteering in elementary school classrooms, and even pursuing a Bachelor’s degree in education.

My colleague asked once, “How do you think those experiences influence the work that you’re doing now?” I answered bluntly, “I have no idea”.

Or at least I didn’t, until recently. Read the rest of this entry »

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Connecting Knowledge, Learning, & Innovation to improve business performance

One of my favourite sessions was on “Connecting Knowledge, Learning, & Innovation to improve business performance” presented by Tracy Conn and Janine Valvoda. Tracy is the Assistant Vice President and Janine is the Chief Culture Officer at the Federal Reserve Bank of Cleveland. 

A lot like our organization, their organization is conservative, has a strong knowledge base and is expecting retirements. Read the rest of this entry »

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Why do we need KM anyway?

And how do you do it? Steve Trautman, author of “Teach what you know” makes a pretty good case for KM and he argues that all you need is an Excel Spreadsheet and a Word Document.

In some organizations, 50% of the workforce will be will be retiring in the next 10 years. That means that we don’t have a lot of time to bring new employees up to the caliber of expertise that our more knowledgeable colleagues posses. Read the rest of this entry »

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Conference Schedule for Peter

Below is a list of the conference sessions that I plan to attend. My focus is somewhat on the technology side, although what I’m really hoping to learn is how to build bridges between people and technology and how to use technology to build bridges between people.

The full schedule with abstracts for all of the sessions is available in PDF on the Information Today website.  If you see anything that may be of interest to you, please feel free to drop a comment.

Monday September 22nd

  • Sharepoint and KM Workshop

Tuesday September 23rd

  • Snowden on KM: A Hot Seat Interview
  • ECM from the Trenches
  • Real-World KM
  • Linking, Collaboration, Intranet, Policy, Practice, and Feedback
  • Managing the Message Mountain
  • KM 2.0 in Action

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